Click Mortgage FAQs
About Click Mortgage
Click Mortgage is the easiest way to get a mortgage in Canada. Just tell us a bit about yourself and your finances, and we’ll put together a range of options designed to meet your needs and save you money. Click Mortgage will then get you an approval with Canada’s leading banks and lenders, and work with you to verify key details of your application – as painless, and paperless, as possible.
At Click Mortgage, our obsession is simplicity. Our industry-leading process and technology lets you get back to life faster. Our mortgage experts are available when you need us – beyond the traditional 9 to 5. Contact us by phone, video call, online chat, email, text message, and social media messaging – whatever works best for you. If you’re looking for speed and convenience, you should give Click Mortgage a try.
The key to accuracy is verifying key details as early on in the process as possible. Our process makes this easier than ever before, and it moves at your pace – as quickly or slowly as you want. Once we verify these details, you get real numbers, not estimates or guesses.
Our site uses bank-level encryption to protect your information. Our secure borrower portal provides an easy, safe, and reliable way to transmit documents and information. We never give your information to anyone, for any reason, other than for approving you for a mortgage.
All of Click Mortgage’s resources are available online 24/7. Our secure client portal is located here. You can calculate your qualification before you apply here. And you can start your application to buy, refinance, or renew here.
You can access Click Mortgage from anywhere there’s an internet connection. We serve clients all across Canada, except Quebec.
Click Mortgage is an online mortgage company. Because we’re online, we don’t have offices that are open to the public. But fear not – we are real people, and we’re here to help you every step of the way! Talk to Us in whatever way works best for you!
How Click Mortgage Works
Click Mortgage guides borrowers through the entire mortgage process, from the first click to closing, starting with our online application. Along with information from your credit report, we will verify your income and asset information using our industry-leading technology. That information allows us to offer you recommendations about mortgage products you can be approved for.
Click Mortgage handles the approval for your mortgage with the lender and product that best meets your needs. We handle all of the dealings with the lender who approves you, and remain a point of contact for you for as long as you have a mortgage.
Checking an applicant’s credit score is an important part of the mortgage application process. The impact on your credit score is minimal, and of no concern for those with good credit. If your credit is not so great, you can submit your application anyway, and we will work through it with you before pulling credit and help you determine the best way to move forward. For more information, you can read our article about credit checks.
We will arrange the appraisal on your behalf if a lender determines one is necessary. In this case, an appraiser will visit the property and produce a report which determines the market value. For more information, you can read our article about appraisals.
All you need to get started is an email address for each person who will be on the application. You will be asked for 3 years of job history and address history for each person. We will also need details about properties anyone on the application may own. SINs are not required but it is recommended to include them so we can process your application as fast as possible.
Click Mortgage makes it easy for you to reach us by phone, text, email, social media or video chat. We also make it easy for you to apply online and complete your mortgage from start to finish without talking to anyone.
There are some situations where we will need to talk to you directly. Once you submit your application, we might have questions or need to clarify something. We’ll use phone calls, text messages, and emails to communicate important information about your file.
Of course! We’re only ever a phone call away. You can Talk to Us in whatever way works best for you.
We can approve you with a credit score as low as 600, as long as you and the property meet other approval criteria. The score we use is different from the score you get from your credit card company or other sources. Credit scores are just one factor in a mortgage approval, so we encourage you to apply even if you think your score is below 600.
Who Can Use Click Mortgage
We designed Click Mortgage for borrowers looking at buying or refinancing in the next 12 months, or renewing in the next 6 months. People looking for the simplest way to apply for and get a mortgage online will get the most from Click Mortgage.
We recommend using Click Mortgage if you:
- Signed an offer to purchase a home
- Are just starting your home search
- Have a specific home in mind and want to write an offer
It might be too soon to apply with Click Mortgage if you are buying more than a year from now. If you’re just starting out and want find out what you could qualify for, check out our affordability calculator.
If you are refinancing, check out our I want to refinance my home calculator to see what’s possible.
A credit score is an important part of the mortgage application and approval process. However, even if you have a low credit score, you can contact us to see if you might still qualify.
Yes. If you might have a co-signer for your mortgage, please include them in your application up front. We will only include them on the final mortgage if it is necessary.
Yes! If you are self-employed you can still do an online application. One of our experts will contact you by phone or email to help verify key information.
Buying A Home With Click Mortgage
Refinancing With Click Mortgage
You may not need to pay anything out of pocket to refinance your home through Click Mortgage. We can usually include any costs into your new mortgage to make things easier. For more information, you can read all about mortgage refinance expenses here.
With Click Mortgage you can get a custom refinancing solution that works for you. You can refinance to access cash for investments, travel, or to boost your savings. Or you can refinance just to get a lower rate and payment. We will recommend options you may be eligible for based on your application, and we’ll explain all the ins-and-outs.
Yes! A Home Equity Line of Credit (HELOC) is an excellent option for many borrowers when they refinance their mortgage.
Yes. If you are eligible, we offer refinancing options for investment properties and second homes. Apply online now to find out how we can assist you.
Renewing With Click Mortgage
When you renew with Click Mortgage, you get $500 cash back! (minimum $250,000 renewed mortgage). As long as there are no changes to the amount you owe and you do not want to extend the amortization, switching your mortgage to a new lender is free. On top of that, you’ll get a cool five-hundo from us after your new mortgage is funded.
No. Once you are approved, we will take care of letting the old lender know. We’ll handle all the paperwork and legal documents too. When it’s time to sign the transfer documents, our title transfer partners will come to a time and place that is convenient for you.
Mortgages are hard, but we make that an “us problem” not a “you problem”. Renew with Click Mortgage so you know ALL your options, and get the best rates, terms, and features. We have made it easy to apply online, get approved, and close your renewal fast – no Tylenol required.
Yes. If you are eligible, we offer renewal options for investment properties and second homes. Apply online now to find out how we can assist you.
Rate And Cost Information
Our size and scale gives us access to the best solutions from the best lenders in Canada. The rates and products you qualify for depend on your credit score, down payment, and other factors.
Click Mortgage usually recommends a full-featured mortgage. Click Mortgage also offers restricted rate mortgage products for those willing to take on more risk in exchange for a lower interest rate.
Applying with Click Mortgage is free, and we do not charge a fee for our services. Depending on a variety of factors, your closing costs will vary. See our articles about closing costs and mortgage refinance expenses for more details.